Reporting to the Manager, Finance and Administration, the Business Analyst SSHA is responsible for developing, documenting, validating and analyzing policies and procedures, business processes and management practices related to data analytics. The data can be, but is not limited to functional areas such as: finance and administration, payroll, complement management, purchasing and strategic capital investments.
Major Responsibilities:
- Provides business/service analysis and the quantitative and qualitative evaluation of service plans, and service delivery, including performance measures, results and outcomes.
- Prepares reports, charts and tables for Manager and Director review on trending information/analysis, obtaining and reviewing explanations for discrepancies as well as providing analysis and recommendations to changes in business methods and processes, including appropriate staffing levels and resource allocation.
- Collects, manages and interprets financial and non-financial, quantitative and qualitative data used in service evaluation and the allocation of resources
- Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Collects, analyses, reviews and reports on the current Key Performance Indicators (KPIs) and Service Levels and the creation of new KPIs
- Conducts business process mapping exercises within the Finance and Administration unit to identify any gaps and opportunities for improvement
- Provides strategic advice and support in areas such as management control tools and reporting, innovation, performance measurement, performance data reporting, best practices and program and service review
- Conducts financial analysis and determines key indicators to measure the effectiveness and efficiencies of service delivery methods and design processes to track those indicators.
- Reviews financial and program reporting documents and processes for Provincial, Federal and City funded programs.
- Develops innovative and effective methods of presenting performance measurement information to varying internal and external audiences. This includes the utilization of data tables, charts, graphs, maps etc. that will be relevant and understandable to varied user groups
- Participates in and leads and/or liaises with divisional teams and staff working groups, Committees and external groups.
- Prepares visual presentations, briefing materials and other documentation as required
Key Qualifications:
- Post-secondary education pertinent to the job function (e.g. business administration or public administration), or equivalent combination of education and experience.
- Considerable experience with financial analysis, including researching, analyzing, interpreting and preparing financial reports.
- Considerable experience conducting and executing business process reviews to streamline and improve work efficiencies including preparing business process mapping.
- Experience developing and utilizing complex tracking systems, as well as working with large data sets to create reports, analyzing this data and preparing recommendations for senior management in the form of a deck, briefing note or other summary documents.
- Advanced knowledge of Microsoft Office products to create reports, spreadsheets, presentations (e.g. Word, Excel, PowerPoint), as well as other relevant application products to create work process materials (e.g. MS Project, Visio) and finance software (e.g. SAP).
- General knowledge of the principles and practices employed in the effective financial analysis of business and government operations.
- General knowledge of financial reporting, financial statements and accounting principles and practices proficiency in mathematical calculations and high degree of accuracy with figures.
- Highly developed communication (verbal and written) and interpersonal skills to effectively interface with senior management, staff in other divisions, community agencies and other levels of government.
- Ability to work independently in a demanding, fast paced, constantly changing environment.
- Ability to prioritize multiple projects, processes and work teams.
- Familiarity with public sector performance measurement and risk analysis, and the ability to research and track useful process and program measures for reporting the effectiveness and efficiency of divisional programs.
Accommodation: The City of Toronto is committed to fostering a positive and progressive workforce reflecting the citizens we serve. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy. You can request for accommodation related to the protected grounds at any stage of the City’s hiring process, i.e., application, assessment and placement.
If you are an individual with a disability and you need accommodation in applying for this position, please email us at [email protected], quoting the job ID #2303142 and the job classification title.
If you are invited to participate in the assessment process, we ask that you provide your accommodation needs in advance at that time. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.
