Toronto Employment Platform

Air Freight Coordinator

Position Title: Air Freight Coordinator

Branch: Dorval, Quebec

Department: Airfreight


Job Purpose

This role is responsible for daily air freight operations, and high level of customer service.


Primary Duties and Responsibilities:

·         Analyzes and resolves complex cross-functional issues

·         Familiarity with transportation security administration procedures

·         Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy

·         Responsible for completing coordination between all applicable parties for Airfreight export shipments

·         Assist in pricing analysis for clients and projects as needed

·         Understand the terminology related to international shipping and the processes involved: from time of purchase order placement to delivery of cargo to final destination

·         Handle accounting processes accurately and in a timely fashion as they apply to the export department

·         Develop clear and concise SOPs

·         Accrue pending charges

·         Approve payables

·         Monitor traffic and cost budget compliance and advise senior management of deviations

·         Ensure that month end reports/activities are completed on time and accurately

·         Make certain that CASS reconciliation is accurate

·         Solve problems/client disputes

·         Assist in preparing/monitoring and analyzing department budget & profitability

·         Assist in the development of new customers

·         Ensure that quotes are completed within company guideline timeframe

·         Assure proper information flow with management, sales, team members, etc on changes and/or problems with external clients


Functional requirements

·         Operational know-how

·         Thorough knowledge and understanding of Air Export environment

·         Comprehensive understanding of BRI (strategy and products)

·         Advanced competency in all aspects of business administration


Management Skills

·         Strategic Planning Skills

·         Organizational Skills (prioritize, plan, assign and control)

·         Decision-making capabilities


Personality Traits

·         Customer focused

·         Strong Analytical skills

·         Able to work in a diverse environment and culture

·         Network and relationship building both with external and internal customers communication and interpersonal skills


  • College Level Preferred
  • CITT considered an asset
  • CIFFA considered an asset

Work experience

  • Industry experience: 1 – 3 years
  • Language skills: fluent in English



Personal Characteristics


  • Awareness of customer needs, and able to provide solid customer service
  • Motivation to do that little bit extra, be creative
  • Solid communication skills is a must in dealing with customers and co-workers
  • Shows focus on tasks to avoid misunderstandings and produces reliable work. Understands the need for accurate invoicing, data entry and document completion

For more details and internal referral, please contact

[email protected]
Only candidates can apply for this job.
Share this job

About Us

Talent Portal is a Toronto-based Job Board and Employment Platform. We are dedicated at helping talents reach their dream career.Candidates can search for jobs and set job alerts to receive new job notifications via email; Employers can post jobs online, and receive applications via email. It is free for both employees and employers.

Company Search

Social Networks