Advantage Car & Truck Rentals, a car rental company in Toronto with more than 10 convenient locations across the GTA serving customers since 1984, is in need of a Business Systems Analyst to evaluate every aspect of our operation and identify key areas of growth and development. We need a professional who is focused on high-level changes and adjustments that can improve our customer satisfaction rate and increase our overall efficiency across all locations and departments, from generating a rental agreement to revenue management. The ideal candidate will have a background in both business systems analysis and car rental industry.
Responsibilities and Duties:
Develop methodology documents based on self-initiated interviews, diagrams, surveys and workflow analysis.
Research and analyze all aspects of existing business practices and procedures.
Communicate with heads of all locations and departments about common frustrations, hindrances and other issues that interrupt their workflow.
Create detailed plans for execution and implementation of new processes, including budgetary guidelines and key personnel.
Nominate and work with operations management to develop new project plans and see them through to completion.
Oversee the life cycle of changes to business systems and prepare detailed reports for executive management.
Qualifications and Skills:
Experience – 2 years to less than 3 years.
Own Tools/Equipment – Computer, Cellular phone.
Security and Safety- Criminal record check.
Transportation/Travel Information- own transportation, willing to travel, and with a valid driver’s license.
Work Conditions and Physical Capabilities:
Fast-paced environment.
Work under pressure.
Tight deadlines.
Attention to detail.
Ability to distinguish between colours.
Combination of sitting, standing, walking.
Personal Suitability:
Team player.
Excellent written communication.
Initiative.
Judgement.
Client focus.
Excellent oral communication.
Accurate.
Effective interpersonal skills.
Organized.
Computer and Technology Knowledge:
Salesforce.
Cloud.
Business intelligence.
Linux.
Networking security.
Servers.
Communication software.
Image editing software.
Project management software.
Business diagram software.
Mapping and data visualization software.
Database software.
Spreadsheets.
Data analysis software.
Specific Skills:
Confer with clients to identify and document requirements.
Conduct business and technical studies.
Design, develop and implement information systems business solutions.
Provide advice on information systems strategy, policy, management and service delivery.
Assess physical and technical security risks to data, software and hardware.
Develop policies, procedures and contingency plans to minimize the effects of security breaches.
Develop and implement policies and procedures throughout the software development life cycle.
Conduct reviews to assess quality assurance practices, software products and information systems.
About Advantage Car & Truck Rentals
At Advantage Car Rentals we always want to offer a service that is as diverse as the city we call home. Whether you live in Toronto or want to party or relax on your next holiday, Toronto is a city that has it all for you. The easiest way to see the best of this city is to rent a car with an Advantage Car & Truck Rental.
