Position Summary: Responsible for supporting and ensuring the successful completion of analytical reviews, testing and deploying technology solutions and enhancements to existing and/or new systems. Assist in documentation and training of existing and to-be processes, as assigned.
Responsibilities:
Provide feedback to the Director, Center of Excellence on methods to improve monitoring, discovering issues and delivering better value to end users
Provide feedback into the design of new software solutions or SAP enhancements and fixes.
Responsible to review and resolve issues of new software solutions and/or sustainment directly with the COE team members and CAPTECH functional and development team
To support the change management process across the business channels affected during the implementation of new solutions or enhancements
Create test plans and scripts for unit, system integration and regression test cycles
Ensure effective testing coverage of business areas affected from enhancements, bug fixes or new software solutions are documented in the plans and scripts
Responsible to execute test plans and scripts and/or review completion of test plans and scripts executed by others
Support User Acceptance Testing activities where required
To provide pro-active communication to the team on status of test plans
Assist in the editing, updating, and filing of project and team documentation i.e. test plans, test scripts, process flow diagrams and procedures
Support on-going training and knowledge transfer to end users
Assist in the management of the open issues log and project tasks
Responsible for assigned data cleansing tasks resulting from enhancements/fixes
Other Duties:
Assist in the review and update of assigned Business Policies & Procedures/training documentation (Other duties as assigned by the Director, Centre of Excellence)
Assist the team with lease audits during acquisitions
Assist the team with the acquisition and disposition process in SAP
Provide support to the regional staff e.g. Revenue and Procurement Analysts.
Qualifications
Minimum 3 years’ related work experience
Excellent computer skills – Excel, Word, Microsoft Office
Excellent organization skills, ability to work independently and multi-task
Strong attention to detail
Strong oral and written communication skills
Please note that applications from all interested individuals are appreciated; however, we will only contact candidates that are selected for an interview.
