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Business Analyst / System Consultant

We are looking for a Business Analyst / System Consultant for Plastic Mobile’s Toronto office with suitable qualifications and experience to join our dynamic and passionate team in an IT development environment. You will be working closely with teammates from other groups (Developers, QA and Creative) & be required to have strong communication and people skills. If you are a motivated, smart, and driven individual who wants to work in an energetic and collaborative environment with outstanding growth potential, then this is the opportunity for you!


  • Assist with the interaction between Business Clients and key decision makers to understand industry trends, to define the business model, business objectives and drivers, and to articulate business needs, opportunities and requirements.
  • Document and update business requirements for traditional project needs and translate business requirements into accurate user stories, use cases, and process flows for Agile project needs with precise and precise acceptance criteria to be used by development and QA team.
  • Support and build out the technical roadmap for the Mobile App portfolio by understanding the overall solution for the Mobile App Service strategy.
  • Gather and document regulatory and business requirements, translate these into precise solution requirements and oversee the implementation of these requirements through the entire project lifecycle including testing and quality assurance.
  • Ensure written documentation is clear, understandable, audience appropriate and accurately captures the key information required for a quality solution that meets business needs.
  • Work with the system and its users to test the implementation, achieve signoff, and continue to move the project toward go-live.
  • Ensure potential issues are tracked and escalated in a timely manner
  • Contribute to the preparation of the business case, scope and estimates for projects working with the Project Manager to develop the project plan.
  • Perform User acceptance testing through development lifecycle
  • Create models, specifications, diagrams, and charts to provide direction to technical team members.


  • University Degree (preferably in computer science, Engineering or Information Technology)
  • +3 years of Technical Delivery or Solutioning Experience in Mobile technologies.
  • Must have a minimum of 3 years’ experience as a Business Analyst or Systems Analyst.
  • In-depth experience with Microsoft Office products (Word, Excel, PowerPoint, Visio) .
  • High level of proficiency demonstrated in a business environment with the last 3 years in the following:
  • Excellent knowledge of the iPhone and Android Platforms
  • Preferably: Mobile First Development environment
  • Agile Development (Scrum)
  • Ability to manage and prioritize multiple tasks, operate under pressure, and meet deadlines.
  • Detail-oriented, organized, flexible, highly-motivated team player
  • Mobile/Logical problem-solving approach, ability to clearly communicate business problems and proposed solutions to the client.
  • Create User Stories & Acceptance Criteria for compelling features.
  • Strong interpersonal and communication skills, with the ability to present in a group setting.

Employee Perks:

– Comprehensive Health Benefits

– A fun, open working environment

– Enjoy ping pong, foosball, or challenge a colleague on the Wii

– Breakfast every week where we enjoy bagels or pancakes and share interesting topics

– Join our Havas sports team and challenge yourself in sports like volleyball and ultimate Frisbee

– The chance to be a part of our Innovation Lab, where we explore and experiment with emerging technologies

Company Description:

Havas/Plastic is a mobile agency dedicated to helping our clients create and launch successful mobile experiences. We exclusively work with companies that are looking to make a difference in the mobile space and make it an integral part of their customers’ lives. We specialize in ideating, designing and engineering apps and sites for smartphones, tablets, and devices everywhere for commerce, loyalty, payment, wallets, location-based and transactional branded experiences.

Havas/Plastic is headquartered out of Toronto, Montreal and New York City powered by the best creative minds, mobile strategists and software engineers designing and building world-class mobile experiences.

Find us on the Web: ,

Job Type: Full-time

Required education:

  • Bachelor’s

Required experience:

  • iPhone and Android Platforms: 3 years
  • Agile Development: 2 years
  • Business Analyst: 3 years
  • IT/Mobile industry: 3 years
  • Microsoft Office product: 3 years
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