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Customer Services Supervisor

Customer Services Supervisor

About Biyork:

Biyork is a global floor covering products manufacturer. Started in 1997, the company expanded its business from China to Europe, the U.S. and Canada.

We manufacture and distribute different types of flooring and flooring related products include logs, lumber, solid hardwood flooring, engineered hardwood flooring, laminate flooring, luxury vinyl tile (LVT), and flooring accessories.

Biyork is a very reliable source with products manufactured in our own operated factories and long relationships with other flooring manufacturing plants all over the world.

We have opened a new distribution centre in Markham to expand our existing business in Canada and are increasing staff to grow Biyork’s Canadian operations.

Benefits of Working at Biyork’s

A competitive salary including excellent benefits and performance based increases. After 3 months, an insensitive annually bonus

Job stability

Working in a fun, exciting and positive team environment

Opportunity to learn and develop with the help of a very supportive management team


Customer order entry (received through phone/ email / fax) Answer customer phone call related the products and orders Inventory check

Record the samples and display racks that is send to the customer’s show room

Releasing orders to warehouse Producing commercial paperwork

Receive Payment and process daily cash report Entering credit notes to customers


College Diploma or University Degree

Excellent telephone and in person manner

Experience in a similar order desk position over 2 years Proficient in MS Office Suite

Experience with an ERP system

Experience working in a Consumer Packaged Goods distribution environment is an asset

Proven ability to effectively communicate and collaborate with internal and external contacts Extremely detail oriented

Thrives as a team player in a fast-paced, high energy environment

Multi-tasks organizational skills and has time-management skills, with the ability to prioritize tasks


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