Toronto Employment Platform

Development Support Engineer

Preferred Qualification:
  • Must-Have
    • Experience with C#, PowerShell and/or Python
    • Debugging & troubleshooting experience
    • Ability to read scripting languages
    • Software Dev and Test experience with Windows and Linux based systems – especially console, ssh, rdp
    • Ability to learn new technologies and tool sets
    • Excellent communications skills and “bedside manner”
  • Nice to Have
    • Knowledge and experience in high scale, highly available (99.99+) systems
    • Jenkins admin experience
    • Excellent problem-solving skills
    • Experience with MVC and/or HTML/CSS/JavaScript



Join Level 1 rotation within normal business hours in US time zone.  Utilize Standard Operating Procedures (SOPs) to assist/answer developer requests for admin service, answering their how-to questions, and triaging issues  Answer requests on Slack, automatically opening Jira tickets for each request  Do standard health-checks on the overnight deployment runs, raising incidents as needed  Perform initial triage and diagnosis of incident requests  Close those tickets that can be answered and attributing Root Cause for the requests  Escalate those tickets that can’t be answered to the L2 Rotation  Write high quality scripts that are easy to maintain and test as needed to make the L1 work more efficient  Build and maintain metrics for the environment and for nightly test runs

Only candidates can apply for this job.
Share this job

About Us

Talent Portal is a Toronto-based Job Board and Employment Platform. We are dedicated at helping talents reach their dream career.Candidates can search for jobs and set job alerts to receive new job notifications via email; Employers can post jobs online, and receive applications via email. It is free for both employees and employers.

Company Search

Social Networks