Requisition ID: 103260Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Global Technology Solutions (GTS) – Level 2 Windows team is mandated to ensure that Information Technology changes are effectively operated, scheduled, implemented, and verified to provide service delivery stability.
Reporting to the Manager, you will be responsible for systems level support for production critical systems, development systems, implementation support and user acceptance environment support on a global basis.
This support comprises of technical assistance to users, resolution and prevention of problems in a 7×24 production environment, systems capacity planning and recommendation of solutions to overcome resource constraints, systems level software installation and updates. You will be also responsible for establishing and enforcing departmental logical access control guidelines and liaison with other departments for assistance with implementing new projects. There is a rotational on-call component for this role.
While we currently work remotely from home, when we can physically return to work, the primary work location of this position will be in the Etobicoke neighborhood of Dundas Street West & Highway 427.
Is this role right for you?
You will perform Windows Server OS troubleshooting and be involved in multiple technical projects.
You will perform Operational management of NetApp CIFs shares and interact with business representatives and their support to accommodate operational requests.
You are responsible for sending consistent and timely communications to business and IT stakeholders.
You will work with the global team to implement global framework to standardize tools, process and technologies related to software deployment.
You will be involved in automating routine procedures to improve support efficiency.
You will take an active role in new projects related to Windows and NetApp File-Server sharing, data migrations, disaster recovery support.
You will be responsible for maintaining currency in documenting the supported environments.
Do you have the skills that will enable you to succeed in this role?
You have strong communication (verbal/written) skills in order to interact with both technical & non-technical stakeholders; and produce written technical documentation for presentation.
You have at least 4+ years of hands-on technical working experience in the systems administration & troubleshooting of Windows Server 2012 R2 & newer operating systems.
You have at least 2+ years of hands-on technical working experience with both Windows Hyper-V Server & Hyper-V Replication.
You can demonstrate technical working knowledge of Windows File-Server sharing configuration & troubleshooting.
You can demonstrate a technical understanding of MS System Center Configuration Manager (SCCM) & MS System Center Operations Manager (SCOM) technologies.
You have a working knowledge & understanding of NetApp.
Using Microsoft PowerShell and/or Perl and/or .NET, you can demonstrate the ability in writing effective Windows scripting that will survive a test of time.
What’s in it for you?
You will have access to cross-learn and gain practical knowledge with multiple cutting-edge technologies like EMC SAN Storage, NetApp, NetBackup, Veritas Cluster, Veritas Storage Foundation, Veritas Enterprise Vault, Attachmate SFTP and more. You will be a part of a team that will help you grow & you will have an opportunity to bring valuable and long-lasting contributions to the bank.
You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
We care about our people, allowing them to design how they work to deliver amazing results.
We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
While we currently work remotely from home, when we can physically return to work, the worksite in Etobicoke is:
Equipped with an onsite employee lunch room with fridges, microwaves & a TV.
Minutes away via the TTCs 123F or 112 bus from Kipling subway station on Line 2.
Minutes from Highways 427 / 401 & the Gardiner Expressway / QEW with monthly paid parking available onsite.
Home to a Good Life Fitness franchise & a short drive away to many nearby local businesses for snacks or meals + Cloverdale Mall & CF Sherway Gardens+ banking, supermarkets/grocery stores/specialty shops.
Location(s): Canada : Ontario : Etobicoke Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.