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Inside Sales Associate

EMERALD tile + marble

Full Time Inside Sales Consultant

We are currently seeking an Inside Sales Associate to join our dynamic team.

EMERALD tile + marble is Ottawa’s leader in the manufacturing of granite & quartz countertops and importer of fine porcelain floor & wall tiles.

Required Skills:

-Highly motivated and reliable sales-driven individual with retail experience.

-Strong communication, organizational, and follow-up skills.

-Strong prospecting skills.

-Bilingualism an asset.

Experience Qualifications:

-Minimum 3 year retail experience in a Customer Service environment.

-Experience in the ceramic tile, stone or design industry is an asset.


General Summary : Achieves maximum sales profitability, growth and account penetration within an assigned market segment by effectively selling the company’s products and services. Personally contacts and secures new business accounts and customers.


  • Promotes/sells/secures and follows up on orders and/or quotes from prospective customers through a relationship-based approach.
  • Demonstrates products and services to potential customers and assists them in selecting those best suited to their needs.


  • Establishes, and develops business relationships with prospective customers to generate new business for the organization’s products and services.
  • Makes telephone calls, in-person visits (if required)
  • Develops clear and effective written proposals (quotations) for prospective customers.
  • Expedites the resolution of customer problems and complaints.
  • Coordinates sales effort with sales management, accounting, and technical service groups such templating and installation departments.
  • Plans and organizes personal sales strategy by maximizing the return on time investment in relation to the prospective buyer.
  • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Be up to date on Product Knowledge + Brand Knowledge
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • Go the extra mile to drive sales
  • Actively seek out customers in store


  • Reports directly to the Sales Manager.

We offer a competitive salary package.

To apply, please send your resume to the attached email address.

Job Type: Full-time

Required experience:

  • Sales: 3 years
  • Inside Sales: 3 years
Only candidates can apply for this job.

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