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Inside Sales Associate

EMERALD tile + marble

Full Time Inside Sales Consultant

We are currently seeking an Inside Sales Associate to join our dynamic team.

EMERALD tile + marble is Ottawa’s leader in the manufacturing of granite & quartz countertops and importer of fine porcelain floor & wall tiles.

Required Skills:

-Highly motivated and reliable sales-driven individual with retail experience.

-Strong communication, organizational, and follow-up skills.

-Strong prospecting skills.

-Bilingualism an asset.

Experience Qualifications:

-Minimum 3 year retail experience in a Customer Service environment.

-Experience in the ceramic tile, stone or design industry is an asset.

INSIDE SALES DUTIES & RESPONSIBILITIES:

General Summary : Achieves maximum sales profitability, growth and account penetration within an assigned market segment by effectively selling the company’s products and services. Personally contacts and secures new business accounts and customers.

CORE FUNCTIONS:

  • Promotes/sells/secures and follows up on orders and/or quotes from prospective customers through a relationship-based approach.
  • Demonstrates products and services to potential customers and assists them in selecting those best suited to their needs.

DETAILS OF FUNCTION:

  • Establishes, and develops business relationships with prospective customers to generate new business for the organization’s products and services.
  • Makes telephone calls, in-person visits (if required)
  • Develops clear and effective written proposals (quotations) for prospective customers.
  • Expedites the resolution of customer problems and complaints.
  • Coordinates sales effort with sales management, accounting, and technical service groups such templating and installation departments.
  • Plans and organizes personal sales strategy by maximizing the return on time investment in relation to the prospective buyer.
  • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Be up to date on Product Knowledge + Brand Knowledge
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • Go the extra mile to drive sales
  • Actively seek out customers in store

REPORTING:

  • Reports directly to the Sales Manager.

We offer a competitive salary package.

To apply, please send your resume to the attached email address.

Job Type: Full-time

Required experience:

  • Sales: 3 years
  • Inside Sales: 3 years
Only candidates can apply for this job.

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