Toronto Employment Platform


Toronto, ONFull-time, Temporary$110,965 – $130,367 a year

Job ID: 5092

Job Category: Operations & Maintenance

Division & Section: Transportation Services, Traffic Management, Active Traffic Management

Work Location: 703 Don Mills Road

Job Type & Duration: Full-time, Temporary Vacancy (12 months)

Salary: $110,965.40 – $130,366.60, Wage Grade 8, PSG TM0052. Please note: The salary reflects 2019 rates

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 27-Apr-2020 to 18-May-2020


Job Summary:


Reporting to the Director, Traffic Management, the Manager of the Active Traffic Management Unit shall lead all aspects of active management of traffic flow for all modes of transportation including the oversight of the RESCU Traffic Operations Centre, the Traffic Agents program and the School Crossing Guard Program. This Manager will lead and manage traffic operations, including activities related to construction, development and utility activities within the Right of Way, to ensure safe and efficient movement for all road users including pedestrians, cyclists, motorists, and transit users within the City of Toronto.


Major Responsibilities:

  • Provides oversight to the City’s RESCU Traffic Operations Centre providing active traffic management services including the management of incident response, planned and unplanned event management and overall RESCU/Traffic signal central system maintenance support and oversight
  • Provides oversight to the City’s Traffic Agents program managing the recruitment process, training and deployment of traffic agents to support Congestion Management Plan activities, Vision Zero related safety support and work zone construction support
  • Provides Oversight to the City’s School Crossing Guard program managing the staff that provide oversight to the City’s contractors providing the services of school crossing guards at over 700 locations Citywide
  • Develops and implements detailed plans and recommends policies regarding program specific requirements.
  • Manages, motivates and trains the unit’s staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
  • Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
  • Develops, recommends and administers the annual budget for the unit, and ensures that the unit’s expenditures are controlled and maintained within approved budget limitations.
  • Develops policies and standard practices, ensures consistency, promotes co-operation and efficient use of resources through participation on inter and intra divisional teams.
  • Develops alternative solutions to current traffic problems concerning safety, pedestrian conflicts, school zones, congestion, transit operations, parking and construction that maximize the safety and efficiency of the road system through a process of technical assessment, identification and recommendation.
  • Fosters successful relationships with community representatives and groups, elected officials and staff of other agencies through extensive consultation and mediation, participation in public meetings, presentations and verbal and written communication.
  • Ensures traffic studies are of high technical quality, that recommendations are equitable, comply with all relevant provincial and municipal legislation, and results are produced in a timely and efficient manner.
  • Facilitates the safe, efficient and cost-effective completion of construction, utility work and special events while maintaining the integrity of the road system and accommodating the needs of all road users.
  • Participates in the process of planning and developing long range objectives of the division and in organization and management change initiatives such as establishment of standardized traffic operations practices and work zone practices.
  • Prepares and reviews Traffic Management Plans associated with short and long term construction, utility work, and development.
  • Prepares correspondence and reports to City Council, Standing Committees, Councillors and public inquiries related to traffic operational matters. Represents the Transportation Services Division at Community Council and public meetings.


Key Qualifications:


  • Completed post-secondary education/training pertinent to the job function (Engineer preferred) or equivalent combination of education and experience.
  • Considerable management experience gained through progressively more responsible positions held in business, commerce or a municipal environment.
  • Considerable experience in project management, specifically leading complex projects.
  • Extensive experience in Transportation Services related traffic operations and activities.
  • Experience in interpreting and applying the Highway Traffic Act, Provincial Offences Act as it pertains to red light cameras and automated speed enforcement.
  • Knowledge of various legislation related to the field, including the Occupational Health and Safety Act.
  • Experience effectively dealing with senior levels of management, conducting meetings, resolving problems and issues at various levels.
  • Experience in leading, directing and managing a diverse workforce in a fast paced politically sensitive, customer service oriented environment
  • Strong management leadership skills evidenced by past successful performance.
  • Effective decision maker with a track record demonstrating innovation and results oriented leadership, fiscal accountability, customer service orientation, the ability to promote and foster teamwork, and establish and operate in an environment which provides the capacity for excellence.
  • Ability to lead change within a complex organization, and ability to manage diverse stakeholder needs and interests and build effective relationships within a unionized environment.
  • Excellent strategic and lateral thinking skills, in combination with strong analytical, technical and planning skills
  • Excellent business management, financial and entrepreneurial skills.
  • Ability to function as a fully accountable program leader and as a member of a management team.
  • Ability to effectively represent the Division, maintain relations and work with other divisions, external agencies and the general public, elected officials, internal and external clients and consultants.
  • Knowledge of sound accounting and financial principles and practices.
  • A thorough understanding of contract management with the ability to prepare tender documents and contract agreements, and award and monitor contracts.
  • Proven ability to solve problems and achieve results by effectively managing a diverse group of staff.


Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.



The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

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