Toronto Employment Platform

Quality Assurance Analyst III (Team Lead)

The Opportunity
The Development and Delivery Division is currently accepting applications for the position of Quality
Assurance Analyst III (Team Lead) .The Quality Assurance Analyst captures and solidifies business
process and functional requirements, providing detailed analysis & interpretation, as required. This
position also leads and oversees the creation of detailed business processes and functional
specifications & documentation and participates in business process and design reviews with all
stakeholders, both internally and externally.
In addition, this position participates in the assessment of application systems and application
development tools and provides mentorship and support to junior analysts and other business/technical
 Lead the process for assessing requirements, utilizing structured processes to establish business
priorities; consult with technical subject matter experts and develop alternative technology
 Must have experience in a technical capacity and quality methodology/release process/testing
techniques in order to provide guidance and leadership to junior team members
 Lead the evaluation and testing of new or modified software programs and software
development procedures used to verify that programs function according to user requirements
and conform to establishment guidelines
 Writes documentation to describe program evaluation, testing, and correction
 Leads the process of verifying and developing quality standards and test procedures for program
design and product evaluation to attain quality of software economically and efficiently
 Reviews new or modified program and systems, including documentation, diagram, and
flowchart, to determine if program will perform according to user request and conform to
 Recommends program improvements or corrections to programs
 Identifies differences between establishment standards and user applications and suggests
modifications to conform to standards
 Leads and conducts compatibility tests with vendor-provided programs
 Leads continuous process improvement
 Evaluates proposed software or software enhancement for feasibility
 Develops understanding of Client support processes with possible impact on product changes


Professional Requirements
 Post-secondary education in Information Technology or Computer Science and minimum 7
years’ experience in a related field
 Experience in financial and/IT industry as it relates to their role
 Professionalism – exposure to Customer Service Methodologies and possesses strong written
and verbal communication skills
 Proven problem solving skills
 Highly motivated and enthusiastic
 Results orientated and driven with ability to manage tasks and time efficiently
 Demonstrated experience in the following areas:
 Microsoft office and Visio
 Base24, Tandem, Unix
 Settlement system and EFT processing
 Test Tools (Paragon, Lexcel, MDS, VTS)
 ISO8583
Personal Characteristics
You also have strong interpersonal and communication skills and are able to build professional business
relations within, and outside the organization. Your track record of continuous professional
development includes a strong focus on systems development technologies, systems analysis and
methodologies. These skills combined with your strong commitment to customer satisfaction and
teamwork and ability to manage multiple projects with varying complexities, priorities and timelines all
work to make you the ideal candidate for this opportunity.
Mutual respect, co-operation, professional conduct, and adherence to Everlink’s code of conduct are
mandatory for all employees.
We invite qualified applicants to submit their confidential resume with cover letter by email:
To: [email protected] By: June 14, 2018

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