Toronto Employment Platform


  • Be the Subject Matter Expert (SME) for Jira cloud instances, and other Atlassian products including: Confluence, Access, and various plugins
  • Experience administering Jira / Confluence environments with a mixture of on-premises and cloud & migration of on-premises to cloud and experience with Jira version upgrades
  • Has successfully completed a large project involving Atlassian tools within the past three years
  • Experience with processes, workflows, and boards that support the complexities of managing differing needs of Product Owners, Developers, and Testers across projects, sprints, and teams
  • 5-10+ years of Jira and Confluence software administration experience
  • 5+ years developing custom solutions using the Atlassian product suite
  • 3+ years of batch scripting experience
  • Be a key contact for Atlassian support
  • Strong analytical and problem-solving skills
  • Strong interpersonal skills to communicate with stakeholders and software development personnel
  • Strong time management skills including planning, prioritization, and organization with an ability to multi-task
  • Solid understanding of Agile/Scrum principles and project management methodologies
  • Ability to develop advanced scripts and leverage API calls
  • Ability to write custom JQL (Jira Query Language)


  • As a Senior Jira / Atlassian Administrator, you support Jira and related tools
  • You will be responsible for front-end configurations, implementing customization, evaluating, implementing and managing plug-ins, integrations, and for being a go-to source for all Jira related questions and tasks
  • Create, manage, and support all administrative functions associated with the Atlassian product suite including Jira Software, Confluence, Access, GitHub, Aha, ServiceNow, etc…
  • Required experience with the cloud versions of all of the above
  • Install, manage and administer Jira add-ons, plugins, and extensions
  • Define and manage the rollout of comprehensive/complex workflows (with conditions, validators, and triggered post functions), field configurations, screen schemes, permission schemes, and notification schemes
  • Gather requirements for business processes and determine ways to optimize and improve JIRA/Confluence setup and workflows, as well as identify where functionality can/cannot meet user requests
  • Create training material and standard operating procedure documentation
  • Provide formal and informal training to Jira users, and less experienced Jira Admins
  • Promote adoption and best practices among the Atlassian user community
  • Refine current Jira processes to be more streamlined and uniform for agile teams
  • Troubleshoot issues, communicate with process owners, and continue to improve support processes
  • Troubleshoot application issues and add-on integration issues in Jira and Confluence working with Atlassian support
  • Required experience developing mechanisms to automate manual processes
  • Create, manage and support how to leverage Jira APIs for users to automate manual processes, implement business processes, data migration routines, and extract data for reporting and analytics purposes
  • Provide Jira subject matter expertise in discussions regarding governance within Jira
  • Provide User Management and support for users, manage system access across groups to ensure compliance, and maintain best practices
  • Support teams and senior executives with their reporting needs by developing actionable planning views, project metrics, and status reports/dashboards either directly in Jira or through PowerBI
  • Working with remote teams and team members desired
  • Working with Agile projects and processes with multiple cross-functional teams
Only candidates can apply for this job.
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About Us

Talent Portal is a Toronto-based Job Board and Employment Platform. We are dedicated at helping talents reach their dream career.Candidates can search for jobs and set job alerts to receive new job notifications via email; Employers can post jobs online, and receive applications via email. It is free for both employees and employers.

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