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Business Systems Analyst Specialist with Broadridge

Requisition ID: 105267Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Contributes to the overall success of the Global Operations Technology (GOT) within IT&S Global Wholesale and Risk Technology in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.




Major Accountabilities


Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Provide front line business support for internal and third-party products and services supported by Global Operations Technology, participating in Focus Groups and providing guidance to other development areas of Global Wholesale Operations, Global Wealth Management, Global Banking & Markets, and Group Treasury. Support Broadridge, GOT and other IT&S GWRT application developers regarding new and existing development and support.
Contribute to the operational effectiveness and productivity of the Global Wholesale Operations units by conceptualizing, evaluating, recommending, and implementing new systems, equipment and procedures identified via user requirements, documentation/reviews and input received from Global Wholesale Operations staff and clients.  This includes analyzing the impact new systems will have on the various departments, liaising with users, developing non-standard procedures wherever necessary to adapt new systems and completion of other duties as assigned.
Co-ordinate, prepare and execute automated systems testing of a project cycle from the feasibility stage through to the post conversion/implementation stage by developing project action plans, monitoring progress/ logging test activities throughout Integrated Systems Testing and User Acceptance Testing, recording deviations from plans, preparing test completion reports including recommendations for future improvement.
Administer and document internally and externally system initiated projects and SSRs, Problem Logs, Emergency Change Requests, Project Work Orders, WMSD Intake requests and general system changes including documentation of user requirements, review of design documents, monitoring of schedules and costs and  procedural documentation.  This includes providing specialized, departmental training relative to new systems/industry changes and for planning, designing and implementing training programs to meet those needs.
Manage multiple small system projects and assist in large system initiatives/enhancements concurrently, preparing business case proposals, providing business specifications, project planning, developing and maintaining test plans and test cases using prescribed tools/formats (e.g. HPQC), conversion and implementation strategies, developing detailed project plans, preparing procedural documentation, securing consensus and co-operation from users and senior management. Maintain timely and meaningful status update in department management tools and project / information portals (e.g. Service Now, CAPPM, Sharepoint, JIRA, Confluence).



Complexity of the Position


In-depth knowledge of Global Wholesale Operations products and services and the industry’s practices, regulations and conventions (successful completion of the Canadian Securities Course is recommended); thorough knowledge of the Bank, Trust and Investment Dealer related operations, policies and procedures, and solid knowledge of current and proposed systems and procedures;
Detailed knowledge of Bank and Broadridge systems development and acceptance testing methodologies;
Good understanding of the principles of project management;
Strong knowledge of personal computer operations and applications;
Good knowledge of training techniques and resources;
Detailed knowledge of existing systems (Broadridge, AS/400, BPS/A, Arrow, etc.), equipment and other automated or non-automated procedures within the Securities area;
Strong investigative, analytical and problem-solving ability and sound judgement are required to identify and conceptualise alternatives and recommend possible solutions in the absence of established precedents;
Excellent interpersonal and communication skills, excellent time management and organizational skills in order to effectively develop and manage the implementation of major system changes.
High degree of initiative, commitment and motivation
Results oriented in order to effectively develop and manage the implementation of changes
Able to plan, organize and control functions to achieve co-ordinated objectives by leading and directing team members and devising/communicating a course of action



Knowledge and Experience


Supported products include: BPSA, DMS, RightFax, CIA, and BPS related applications
Core business analysis skills (problem analysis, Agile and waterfall requirements gathering, traceability matrix, business case prep, etc.)
MS SQL, scripting
Streaming Architecture knowledge and awareness of related publishing tools (NIFI, Attunity, Kafka, Elasticsearch, Hadoop)
C/C++/C#, Java ecosystem, .Net ecosystem
Core project delivery skills, MS Project
MS Visual Studio, MS Visual Basic
High degree of initiative, commitment and motivation
Excellent team / interpersonal, oral and written communication skills
Able to work independently using initiative and good judgement
Able to multi-task and to adjust and adapt to changing priorities and tight deadlines
Results focused
Strong investigative, analytical and problem-solving ability to recommend solutions in the absence of established precedents
Good time management and organizational skills in order to effectively develop and manage the implementation of system changes.

Location(s):  Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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