Requisition ID: 103423Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Team
The team is engaged in development and support activities related to Coupa. Also, the team provides support to the different integrations between Coupa and Accounts Payable, HR and SmartStream
The Role
The candidate will play an active role on the team by collaboratively assessing and analyzing new business requests, developing solutions and supporting Coupa. The candidate will ensure controls and proper documentation are in place
Some of the Key Accountabilities include:
Applying a senior working level of knowledge in a professional/technical field related Procurement Services (Coupa), following the organizations operating procedures:
Provide Procurement Services (Coupa) expertise and technical knowledge;
Answer queries and resolve issues related to Procurement Services (Coupa), and escalate or close tickets as necessary.
Build out requirement taxonomy and mapping to technology solution for Corporate Procurement Services
Independently conducts moderately complex routine operations and maintenance support activities
Assesses and responds to moderately complex customer requests against organization operating policies and procedures and regulatory guidelines and makes recommendations
Provides functional guidance to team members of a more complex nature
Participate user acceptance testing of new application implementation releases
Determines root cause of issues
Devises course(s) of action that may fall outside of procedural and policy guidelines and standards and makes recommendations
Maintains working relationships with key customers, clients, suppliers and contractors in more complex situations
Develops action plans to address technical and competency gaps
Provides functional guidance to more junior team members on more complex issues
What You Will Bring to Succeed
7+ years of experience with Procurement/Accounts Payable business background.
Procurement application support experience at intermediate level for Coupa, SAP, PeopleSoft, Oracle EBS, Ariba is necessary.
Understand end of end Source-to-Pay process.
Technical working knowledge of understanding cXML, HTML, JSON APIs, SFTP, SSO, SQL and integration files.
You have strong interpersonal skills, written and verbal communication skills, a collaborative nature, and the ability to work in a team environment
You have strong computer skills including MS Office as well as the ability to learn software quickly
Experienced application production support; must be good at troubleshooting technical and any production issues
Proven to be a self-starter, someone whos able to be resourceful at learning and absorbing technical knowledge on their own.
The Workplace
We are technology partners who help the business transform how our employees around the world work
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We foster an environment of innovation and continuous learning
We care about our people, allowing them to design how they work to deliver amazing results
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation
Scotiabank
As Canada’s International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.