Toronto Employment Platform

Manager, Enterprise Payments

Requisition ID: 104638Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



As a Manager, Payments Product Owner, your primary responsibility will be to enable portfolio teams in making value-based decisions that are well aligned to the strategic vision of Scotiabank’s modernization program.  The Manager, Product Owner will collaborate closely with Portfolio Leads, Product Teams, and stakeholders from numerous lines of business across the enterprise in order to enable a highly visible and transparent understanding of the value, priority, impact, and alignment of work being requested, accepted and ultimately delivered by the Enterprise Payments teams. 


Key Accountabilities:


1.    Direct the development, approval, and execution of large-scale strategic initiatives to support GBP’s strategic plans and objectives by:

a.    Supporting the definition of enterprise business model, strategy, benefit, and experience for Enterprise Payments
b.    Working closely with team members in clearly defining and articulating business concepts, outcomes, and key success metrics for each project/initiative
c.    Working closely with team members and business partners to define and recommend Minimum Viable Product (MVP) schedules
d.    Working closely with the Senior Manager, Product Owner in creating the Product Backlog and maintaining it in a good prioritized shape with clearly defined top product backlog items, ready for development
e.    Support cross-functional teams to identify pain points in the current state journeys and map out the desired future state
f.    Developing and managing the project plan and clearly communicating expectations and goals to all team members and stakeholders
g.    Overseeing/directing the documentation of current and proposed process flows
h.    Leading the development and ongoing tracking/reporting of project metrics (project dashboards)
i.    Proactively seek out issues that could negatively impact the product release 
j.    Ensuring ongoing communication of project status, completing monthly status reports, and escalating issues, as required, to the Senior Manager and/or Director


2.    Collaborates with Subject Matter Experts (SMEs) to define system and process requirements, develop implementation plans, and detail specific tactics to address opportunities and barriers by:


a.    Communicate with internal stakeholders and partners to seek understanding and exchange ideas; ensure communication is positioned in terms that are easy to understand by a diverse group
b.    Ensure awareness of market and trends in the business environment; using research and available analysis to help inform ideas

3.    Drive change management efforts within GBP by:

a.    Preparing workflows/procedures to ensure new functions/processes are integrated into the operational environment
b.    Identifying areas for improvement and assessing cost-efficiency
c.    Ensuring cross-departmental socialization on program status, as well as highlighting key risks and major constraints



Functional Competencies:


–    Strong knowledge of product life cycle and agile product development methodologies is required
–    Experience working in an Agile environment, or with development teams directly (an asset)
–    Excellent communication including the ability to distil technical details into human terms
–    Experience acting as a constructive conduit between business and development teams
–    Knowledge of emerging technologies and product development/agile methodologies, with a desire for continuous learning and growth
–    Works independently and effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner
–    Applies superior conflict management skills and expertise to persuade and negotiate effectively



Education / Work Experience:


–    7+ years experience managing complex business and technology projects
–    Bachelor’s degree required
–    Formal agile designations such as CSPO, CSM would be an asset
–    Strong understanding of Low-Value Payments, Payments Canada RTR, Interac Real-Time Payments



Other Information:


–    Regular travel based on business needs will be required between our Toronto and Scarborough offices.
–    We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
–    We provide you with the tools and technology needed to create elevated customer experiences
–    You’ll get to work with and learn from diverse industry leaders

Location(s):  Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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