Toronto Employment Platform

Senior Client Relationship Manager, Specialized Financial Services, Canadian Business Banking

Requisition ID: 104702

Roynat Capital, a wholly owned subsidiary of Scotiabank, is a national lender and investor with expertise in providing innovative long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capital and common share equity. We provide tailored solutions to clients for acquisitions, business expansions, wealth monetization, and working capital enhancement. With a national presence in Canada in major markets, Roynat assists growth-oriented companies in reaching their goals across a wide range of industries.

Senior Client Relationship Manager, Specialized Financial Services, Canadian Business Banking 

This role contributes to the overall success of the Specialized Financial Services in Canadian Business Banking in ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives while ensuring all activities conducted are in compliance with governing regulations, internal policies and procedures.


We are looking for as self-starter who has developed presentation skills along with a proven ability to develop strong and successful relationships with internal and external partners.


Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Ensuring clients are provided with a high level of customer service by:

o    Meeting with all assigned clients periodically to ensure a comprehensive understanding of their industries, businesses and credit needs.
o    Identifying the requirement for any credit related ancillary bank services and introducing appropriate Scotiabank product experts and ensuring all activities and cross sales are documented in Salesforce.
o    Negotiating all credit amendments with the client, using sound credit judgment to recommend approvals internally and managing subsequent legal documentation of same.
o    Continuously soliciting feedback from clients to ensure they are advocates of SABLG and Scotiabank thereby ensuring all facility commitments are renewed where warranted in a timely manner.
o    Liaising with 3rd party service providers such as lawyers, auditor and appraisers and ensuring services provided to our / clients satisfaction.
o    Assisting with the execution of transactions including financial analysis, risk rating modeling and deal write up
o    Supporting the Director in preparing client presentations (CAF and Term sheets) and negotiations
o    Conducting Industry research


•    Mitigates the potential risk of credit losses and operational risk in the unit by:

o    Working closely with the Director, to ensure that all portfolio management accountabilities are executed in a timely manner to identify early warning signs of potential problem accounts and also to ensure that approved policy and procedures are adhered to in all respects (e.g. timely processing of reviews, filing and timely submission of a monthly exception report confirming adherence).
o    Ensuring that all financial statement trend cards are updated accurately on a monthly basis and formally providing commentary on same as applicable.
o    Ensuring that all terms of credit agreements are being adhered to including validation of covenant compliance as well as timely completion and review of 3rd party field audits and appraisals.
o    Ensuring SABLG adheres to the Bank’s Anti-Money Laundering program, Know Your Customer requirements and Guidelines for Business Conduct, by reporting any unusual occurrences or fraudulent activities per established procedures.        


•    Contributes to the professional development of oneself and the team by: 

o    Seeking out internal Scotiabank courses to improve general banking knowledge or product specific expertise relating to credit related ancillary services in particular. 
o    Participating in industry associations and/or courses to supplement ABL knowledge. 
o    Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
o    Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
o    Champions a high-performance environment and contributes to an inclusive work environment. 


Education / Experience / Other Information:

•    Post-secondary degree in Business/Accounting/Finance required; MBA &/or CFA certification is an asset
•    A minimum 5 years of Asset-Based Lending (ABL) experience OR 7-10 years of Commercial/Corporate Banking experience, in both analytical and client-facing roles
•    Sound business judgment, as demonstrated through previous work experience
•    Proven skills in financial analysis and risk assessment and a thorough understanding of the complexities of numerous financing mechanisms, as well as security/legal documentation, legal ramifications and remedies, and bankruptcy and insolvency implications
•    A good knowledge base of the diverse industries in which loans are granted is required, as is an up-to-date awareness of economic, technological, and social trends and legislative issues potentially impacting both banking policies, as well as customers’ businesses
•    Superior communication (oral & written), negotiation and influencing skills to engage and influence stakeholders
•    Team-oriented personality; comfortable with client interface
•    Detail-oriented
•    Well organized with the ability to multi-task
•    Analytical and problem-solving skills (necessary to ensure expedited problem resolution)
•    Organizational skills and ability to manage multiple tasks
•    Proficient in MS Office Suite – Intermediate proficiency with Excel and Word
•    Experience with Salesforce 
•    Ability to work Non-standard working hours as required
Location(s): Canada : Ontario : Toronto

We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

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