Requisition ID: 100089Join the Global Community of Scotiabankers to help customers become better off.
As a key member of the digital onboarding product team, you will work on the storefront (or the discovery platform) and help customers find the right financial product that meets their needs. The storefront is one stop-shop for Scotiabank customers to understand different financial products, see relevant offers they may be approved for and start an application journey. Leveraging your ability to organize and motivate teams, you will work with the Head of Onboarding & Customer growth, other Product managers, Bank Stakeholders, Software Developers, and Designers to translate the customer journey directives into actionable backlog deliverables and follow through to completion.
Is this role right for you?
Product Strategy: Understand customer needs and synthesize with business priorities. Gather insights from market research, customer feedback, and data to build a robust roadmap across mobile & web platforms
Prioritization: Exhibit excellent judgment, prioritizing between different customer segments, and between features, architectural improvements, and operational excellence
Cross-Team Collaboration: Work closely with the business, marketing, compliance & other control functions, while always negotiating and pushing for the benefit of good customer experience & high business value
Results Driven: Establish clear OKRs for your product area, focus on the outcomes and work with analytics team to measure and analyze key performance indicators (KPIs)
Data Driven: Create sound hypotheses for any new product development. Use experimentation, A/B testing, user research to ensure the right approach & investment to build features
Team Player: Work closely with the scrum partners, engage in day-to-day agile activities, clarifying questions and helping with effective decision making
Do you have the skills that will enable you to succeed in this role?
You have 5+ years of experience in a role building customer facing digital products
You have managed a technology product or a digital journey end to end, from inception to delivery
You are a strong problem solver and have a flair for getting things done
You have excellent organizational and analytical skills with strong attention to detail
You have a curious and experimental mindset to drive innovation amidst uncertainty
Your verbal and written communication skills are exceptional, with the ability to engage and influence stakeholders at different levels in the organizations
It would be a bonus if you have experience in the financial industry
What’s in it for you?
We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
We provide you with the tools and technology needed to create meaningful customer experiences
You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We hire you for your talent not just a job so you can grow with us. Well equip you for success not only in your role, but also in your career as a whole
Dress codes don’t apply here: being comfortable does
Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!
Free shuttle service to and from Union Station, onsite subsidized cafeteria with a chef, and an onsite fitness center*
*Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.
Location(s): Canada : Ontario : Toronto
As Canada’s International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Banks six guiding sales practice principles to ensure they act with honesty and integrity.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.