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Technical Analyst

Requisition ID: 104751Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

 

The Team

The Global Operations Technology (GOT) team develops and manages innovative products designed to support the ever-changing threat landscape. We work in close partnership with our Corporate Security, Fraud Business and key Technology Partners throughout Scotiabank to drive technology on a global basis. We are key team members within Enterprise Technology to ensure business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

 

The Role

We are seeking an energetic, self-starter willing to take on a challenge! This position will deliver against new initiatives and support our D3 Security Case Management solution system that is widely used and integrated with the different line of businesses across Scotiabank. This system has been implemented as a centralized case management system for tracking and reporting on cyber and physical security incidents and investigations involving key global stakeholders; including Information Security & Control (IS&C), Corporate Security, Fraud, Privacy and Audit. The incumbent will manage, investigate, troubleshoot, test and coordinate with stakeholders and vendor to resolve reported application and system issues. This role will require the successful applicant to manage a workload of support incidents, system, maintenance/ upgrades and requests (e.g. access management, user provisioning and documentation) on a timely basis. The individual must thrive on challenge, be proactive and dynamic, and demonstrate initiative and eagerness to learn.

 

Some of the Key Accountabilities include:

Builds and maintains solid, professional working relationships with peers within the project management, development and business lines.
Excellent analytical and problem-solving skills. The successful candidate will configure the D3 Application for new stakeholders and provide ongoing maintenance.
In addition to the configuration and maintenance of the system, the candidate will be required to troubleshoot to diagnose a variety of technical issues and coordinate with cross functional teams to manage the solution lifecycle.
Act as a liaison between business, vendor and technology groups during investigations as well as preparing various service requests.
Troubleshoot minor and major system problems in a timely manner and escalate to vendor for support when necessary.
Perform other related duties as required.
 

What You Will Bring to Succeed:

Bachelor’s degree in a technical field such as computer science, computer engineering or related field required.
3-5 years working knowledge with various development languages and SQL database programming languages.
Working knowledge in incident management process.
Excellent problem-solving skills, have vision and innovative approach in resolving production issues, incidents, and the ability to convey them to our internal and external stakeholders.
Must be flexible to adapt to a dynamic environment, make quick and sound decisions under pressure.
Must be reliable, pro-active, results-oriented, customer-focused, and attentive to details.
Excellent time management and organizational skills
Strong English verbal and written communication skills
Integrating 3rd party vendor products experience
Experience with working with local and remote teams is an asset
Previous experience from other FI is an asset
 

The Workplace  

We are technology partners who help the business transform how our employees around the world work
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We foster an environment of innovation and continuous learning
We care about our people, allowing them to design how they work to deliver amazing results
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation
 

Scotiabank

As Canada’s International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the

recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

 

Is this Role not the Exact fit?

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Location(s):  Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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