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Transborder Operations Coordinator

Position Title: Transborder Operations Coordinator


Branch: Mississauga


Department: Transborder


Reports to: Manager, Transborder, Couture & Automotive


Number of Direct reports: 0


Rodair’s tailored solutions support clients around the globe, providing international freight forwarding, project forwarding, courier, warehouse and distribution, customs brokerage, and 3PL services. Tapping into a reach that spans all continents, Rodair delivers client solutions that sew together the supply chain from factory floor to retail floor, showroom floor to the final user.

We create and provide tailored logistics solutions through our marriage of high tech and high touch, to support key market verticals within the fashion, retail, automotive, and mining industries every interaction while ensuring we are easy to do business with. . We are a company that empowers the imagination in a supportive environment where innovation is expected. Rodair is a high touch solutions company delivering customized logistics experiences for our client partners. Threaded into our DNA is the drive to deliver complete reliability to every stakeholder with

Job Purpose:

Job purpose is to co-ordinate the successful routing of shipments. Job purpose is inclusive of handling files from arranging shipment from start to finish; preparing documents, sending documents to the appropriate parties, invoicing & costing accurately and closing the file in timely manner.


Primary Duties and Responsibilities:

  • Co-ordinate shipment routings with clients, agents and Rodair offices
  • Open files and complete all documents accurately
  • Trace shipments on a daily basis
  • Update clients on status of their shipment
  • Arrange pick up and delivery of shipments with domestic and international agent offices
  • Liaison between clients, agents and carriers
  • Issue invoices accurately and with in 48 hours if possible.
  • Issue intent to claim (whenever needed)
  • Accrue pending charges
  • Approve payables
  • Update costs with agents and carriers
  • Request profit share
  • Request and follow up on POD’s and update system
  • Paper save documents
  • Close import files accurately and completely
  • Maintain and update client status report(s)
  • File away completed files in numerical order into boxes
  • After hours as required
  • Other tasks as required


Relevant work experience:

  • Minimum of 1 to 2 years previous experience in the freight forwarding industry, specifically in the area of Transborder freight, priority freight and high risk/high value cargo

Knowledge, Skills and Abilities:

  • Computer Literate (Microsoft office)
  • Good judgement
  • Good communications skills
  • Strong attention to detail
  • Ability to be diplomatic in stressful situations
  • Ability to work in a time sensitive environment
  • Ability to be proactive
  • Ability to be flexible
  • Good telephone manners
  • Ability to work well with others as well as individually



  • University or College background preferred
  • CIFFA certified is an asset



Rodair International Ltd.


For more details and internal referral, please contact

[email protected]
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