Toronto Employment Platform

Business Analyst

Who are we?

Cybersecurity has become a household term. Hyperbole and paranoia permeate the headlines and today, the US government considers cyber attacks as great a risk to the US economy as physical terrorist attacks. In 2013, 820 million records were breached and by 2016, information security spending will grow to $86 Billion (US) globally. Retailers, financial institutions, law firms and countless other enterprises are racing to defend themselves against cyber attacks.

At eSentire, we are the last line of cybersecurity defense. We’re an award-winning company, providing managed security services to a growing portfolio of companies spanning a multitude of industries. Our Continuous Active Threat Protection blends cutting edge security and network forensics technologies with highly skilled security threat analysts who monitor our client’s networks 24/7/365.

We proudly boast a relaxed, collaborative environment and seek keen individuals who can think on their feet and outside the box. The fast-paced, ever-evolving nature of our industry invites innovation; we leverage the best tools and development practices available as we build out creative new solutions. Come join one of the fastest growing companies in Canada, in one of the fastest growing industries in the world.

What are we looking for?

As a Business System Analyst at eSentire, you’ll be supporting to help scale our operations. You’ll be analyzing multiple systems and processes the eSentire currently has. You should be a master craftsperson, with an understanding of all of the Business Systems Analyst fundamentals and exceptional business sense. Relationships will be key, as things move quickly at eSentire, and you’ll need to build mutual trust to assist in gathering our true needs.

Analyze and document current process/workflows

Document various corporate tools and systems each functional business group is using and establish commonalities or dependencies.

Create analysis documentation that outlines current business process and systems that are core to eSentire business.

This may include documenting requirements for various business groups

Help to establish future state business needs via flowcharts or data models, keeping business groups needs in mind

Work with potential external vendors when assessing tools/workflows. Assist in creating build vs buy and cost/benefit analysis with Project Management

Identify ways to more effectively leverage the technology for various corporate business groups and what system will fulfill the needs

Work in conjunction with Project Management and Technical Writing on preparing documentation/procedure for introduction of new or modified systems or processes

Collaborate as a team member to create and maintain accurate systems and process documentations

Ensure that user requests are continuously tracked as a means of identifying common problems that may require a global solution as it pertains to eSentire corporate needs. Requirements:

To succeed, you’ll need to love a fast pace, believe that big things are possible and know that you’re only as good as your team. Specifically, we’re looking for:

Analytical skills, data mapping and analysis capabilities via flow charts – documenting and evaluating required data and information

Ability to effectively facilitate meetings, and to negotiate consensus from cross-functional teams

Excellent ability to articulate and document technical concepts on many levels- modify approach as required for differing audiences

Ability to translate business requirements into technical needs

Ability to identify opportunities to solve business problems and improve processes

Excellent written and verbal communication skills

Proficient in Visio or other similar tools

Ability to efficiently handle multiple projects and deliverables

Fast paced, changing working environment- exposure to agile/scrum development Preferred Skills

Resourceful, strong tolerance to ambiguity, excellent capacity for applied and independent learning.

Proven leadership, organization, relationship building and problem solving skills

Ability to negotiate and influence others

Why a Career with eSentire?

About us: eSentire® is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24×7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events. Protecting more than $5 trillion in corporate assets, eSentire absorbs the complexity of cybersecurity, delivering enterprise-grade protection and the ability to comply with growing regulatory requirements. For more information, visit and follow @eSentire.

Our Culture : At eSentire, we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire’s idea-rich environment welcomes creative and sometimes unconventional perspectives!

Growth Opportunities: At eSentire, you will have the opportunity to grow and make an impact from your work. We encourage innovation in all who become a part of our team. With growing operations internationally, there is many lateral and upward advancement opportunities for rewarding and developing careers with eSentire. We are strong believers in continuing education and provide the resources that you need to continue learning.

Employee Perks: Every day we provide free breakfast and refreshments, half day off birthdays, concierge services, RRSP matching program, subsidies for continuing education and health and wellness, and attractive compensation and benefit plans. We make it our obligation to the team here to stay current with compensation trends in the tech field!

We thank all applicants in advance for applying. Only individuals selected for interviews will be contacted.

eSentire is committed to creating a fair work environment that is aligned with the Accessibility for Ontarians with Disabilities Act (AODA). We guarantee equal treatment and provide opportunities regardless of race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these basis. If you have any accessibility requirements during the recruitment process, please reach out to our HR team at [email protected] and any accommodation needs will be addressed upon request.

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