As a Business Analyst, based at TRC in Toronto, you will be working in a challenging and rewarding role as part of the integration program team.
You will take responsibility for investigative work to determine business requirements and specify effective business processes for implementation of new applications and software into TRC. These could cover new a CRM, ecommerce platform, finance and compliance applications.You will collaborate closely with IT and business stakeholders and users at all levels to discover and analyse requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.You will apply and monitor the use of modelling and analysis tools, methods and standards.You will facilitate super user training and support to maximise the effectiveness of all business change associated with the implementation of new applicationsYou will take part in solution testing and take responsibility for demonstrating functionality to end usersYou will be a bridge between business users and IT support for investigation and resolution of issues/incidents encountered during the project
The candidate must have at least 3 years experience in Business AnalysisThe candidate must have experience of new software implementation and development projectsThe candidate must have excellent written and verbal communication skills, used to working with geographically dispersed and diverse teams who can adjust their communication and reporting to different types and levels of stakeholderThe candidate must have strong analytical skills and familiarity with common business analyst tools and techniquesWhile specific knowledge of the life sciences sector is not required for this role, the candidate must have the ability to learn quickly and show enthusiasm to expand their knowledge base and learn new things
Knowledge, Experience and Technical Skills
Person SpecificationSelf-motivated and self-starter with the confidence to work without supervision and manage their own workloadWorks well under pressure and relishes deadlines and challengesStrong attention to detailTeam player