Toronto Employment Platform

Senior Manager – Global Wealth Management Operations – Business Optimization

Requisition ID: 103405Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


The Senior Manager, Global Wealth Management – Business Optimization plays a key role in supporting business partners in developing ambitious plans to transform their operating model while improving productivity, and leading projects to implement those plans; protecting and supporting the end customer experience in a manner that is compliant with governing regulations. This role will lead the execution of major efficiency, effectiveness, and growth programs across Global Wealth Management


•    Lead projects across Global Wealth Management
•    Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
•    Identify opportunities for improvement across the program’s core components; Efficient Processes, Management Systems, Mindsets and Behaviors, Skills and Capabilities and Client Focus utilizing various tools and techniques
•    Analysis of business processes, develop hypothesis, synthesize findings, and communicate opportunities for improvement
•    Develop strategies and recommendations, including business benefits and costs, implementation, and training strategies/plan
•    Leads all aspects of the diagnostic, design, and implementation stages by working within cross functional teams
•    Lead training and workshops, provide consultation to the target business groups in implementing process improvement initiatives
•    Provides subject matter expertise to team members and clients
•    Mentor junior members of the team
•    Manages personal development to ensure knowledge and skills related to project management and process improvement are continually enhanced by:
    Researching best practices
    Taking courses designed around people, process, and technology
    Building relationships with internal and external partners
•    Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
•    Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
•    Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team

Functional Competencies:
•    Certified in Lean Six Sigma and/or PMP is an asset
•    Proficient in Microsoft Excel and PowerPoint

•    Post-secondary degree in business, finance, engineering, information technology or related discipline
•    Graduate/professional designation such as MBA/CFA/CA is considered an asset
•    Spanish is an asset
•    5+ years of relevant experience, including productivity improvement expertise

Location(s):  Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Only candidates can apply for this job.
Share this job

About Us

Talent Portal is a Toronto-based Job Board and Employment Platform. We are dedicated at helping talents reach their dream career.Candidates can search for jobs and set job alerts to receive new job notifications via email; Employers can post jobs online, and receive applications via email. It is free for both employees and employers.

Company Search

Social Networks