Requisition ID: 103405Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Senior Manager, Global Wealth Management Business Optimization plays a key role in supporting business partners in developing ambitious plans to transform their operating model while improving productivity, and leading projects to implement those plans; protecting and supporting the end customer experience in a manner that is compliant with governing regulations. This role will lead the execution of major efficiency, effectiveness, and growth programs across Global Wealth Management
Lead projects across Global Wealth Management
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Identify opportunities for improvement across the program’s core components; Efficient Processes, Management Systems, Mindsets and Behaviors, Skills and Capabilities and Client Focus utilizing various tools and techniques
Analysis of business processes, develop hypothesis, synthesize findings, and communicate opportunities for improvement
Develop strategies and recommendations, including business benefits and costs, implementation, and training strategies/plan
Leads all aspects of the diagnostic, design, and implementation stages by working within cross functional teams
Lead training and workshops, provide consultation to the target business groups in implementing process improvement initiatives
Provides subject matter expertise to team members and clients
Mentor junior members of the team
Manages personal development to ensure knowledge and skills related to project management and process improvement are continually enhanced by:
Researching best practices
Taking courses designed around people, process, and technology
Building relationships with internal and external partners
Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team
Certified in Lean Six Sigma and/or PMP is an asset
Proficient in Microsoft Excel and PowerPoint
Post-secondary degree in business, finance, engineering, information technology or related discipline
Graduate/professional designation such as MBA/CFA/CA is considered an asset
Spanish is an asset
5+ years of relevant experience, including productivity improvement expertise
Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.