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Sr. Product Manager – Rewards and Payments, Scotia Digital

Requisition ID: 97618Join the Global Community of Scotiabankers to help customers become better off.


As a Senior Product Manager, Payments and Rewards you will be a part of the Scotia Digital team that delivers digital financial journeys on mobile and desktop.


Is this role right for you?

Build and own the roadmap of meeting the key payment and loyalty needs of Scotiabank customers
Lead problem discovery to understand customer needs, current challenges and work closely with design and engineering partners to come up with solutions
Establish clear OKRs for your product area and work with analytics team to measure and analyze key performance indicators (KPIs)
Use data to drive decisions. Build hypothesis, test & iterate to formulate an agile product development approach
Maintain a prioritized backlog, write detailed user stories and participate in sprint planning & review activities. Engage day-to-day with the scrum teams, clarifying questions and helping with decision making
Establish a close relationship with the business stakeholders to ensure their requirements are translated into the right products
Manage expectations with effective communication with the aim of delivering digital products that our customers love

 Do you have the skills that will enable you to succeed?

5+ years of work experience in product management, consulting, or other technology roles
Curious and experimental mindset to drive innovation amidst uncertainty and ambiguity
Excellent oral and written communication
You’re comfortable leading, working with, and coaching cross-functional teams in the discovery and diagnosis of root causes of customer and business problems and in generating ideas to help solve them
You would like to deepen your understanding of digital banking solutions in the financial services industry and how they drive to desired customer and business outcomes
You’re Outcome-focused when it comes to measurement and communication, combining data and narrative to tell a compelling story of the customer and business benefits of digital banking
You’re keen to foster an inclusive product community where team members can learn, grow, and do their best work

What’s in it for you?

We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
We provide you with the tools and technology needed to create meaningful customer experiences
You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
Dress codes don’t apply here: being comfortable does
Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!
Free shuttle service to and from Union Station, onsite subsidized cafeteria with a chef, and an onsite fitness center *

*Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.

Location(s):  Canada : Ontario : Toronto 

As Canada’s International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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