Toronto Employment Platform

Instructional Designer

Requisition ID: 100493Join the Global Community of Scotiabankers to help customers become better off.


Responsible for providing instructional design expertise as part of the overall Learning and Development team within the respective business line.  This role performs task analysis, develops new training materials and/or enhances existing training materials and provides facilitation, to meet business needs The role partners with business stakeholders, project management teams and subject matter experts to ensure a strong solution is achieved and project timelines are met.  The role also ensures all activities are in compliance with governing regulations and the Bank’s policies and procedures.




• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Provides design and development expertise to support implementation of complex learning programs, provides recommendations on learning program design solutions, , and leads working sessions to assess needs and determine  recommended outcomes
• Supports the identification of issues within  their respective business line and determines the data required to develop solutions to address them
• Development of scripts or storyboards for digital assets, including video, eLearning, articles, job aids, employee guides or manager guides
• Provides ongoing support with maintenance reviews of existing learning programs, ensuring high priority backlog items are included in reviews
• Collaborates with HR Services to ensure successful execution of learning programs in accordance with established guidelines and standards
• Maintains ongoing relationships with Business HR, COEs, or other groups to understand learning requirements and needs; proposes solutions to improve/enhance learning programs based on provided insights and analysis
• Provides support to the overall team as required based on the existing team priorities
• Supports business line needs with facilitation of training, as required
• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
• Actively pursues effective and efficient operations within his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
• Contributes to a high performance environment and  by demonstrating motivation to the team by participating in an inclusive work environment; communicating with colleagues and   identifying development goals to build capability and skills



Skills and requirements

• Post-secondary Degree or Diploma in Adult Education or related field
• 2-3 years of instructional design experience or related accreditation
• Previous experience in executing learning solutions, incorporating Adult Learning Principles
• Knowledge of learning theories and learning practices
• Strong technical skills (eg: InDesign, Camtasia, MS Office Suite, Adobe Connect, Articulate 360)
• Strong understanding of global Learning programs, policies, processes, and operations
• Ability to work independently and collaboratively within a fast-paced environment
• Ability to interact effectively with business teams, conduct interviews with subject matter experts, gather requirements and develop solutions
• Strong project management skills and ability to meet deadlines, accurately estimating time required for deliverables
• Strong communication and interpersonal skills
• Strong analytical skills
• Proven teamwork capabilities
• Strong business English writing and editing skills 
• Attentive to details and deadlines; ability to manage multiple priorities




Location(s):  Canada : Ontario : Mississauga 

As Canada’s International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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